/14reviews
Will be closed at4PM
Are you the owner?
Leave a review
- Type of health facility
- Diagnostic center, narcological dispensary, narcological clinic, medical laboratory
- Diagnostics
- laboratory diagnostics
Phone number
(540)382-88...— show
Let the company know youfound their phone number onNiceLocal—businesses work best when they know youcanaffecttheirratingWas your phone call answered?
— No: wrong number / no response
— Yes
Thank you!
Address
- Working hours
Sun
Closed
Mon
8:00AM—12:00PM
1:00—4:00PM
Tue
8:00AM—12:00PM
1:00—4:00PM
Wed
8:00AM—12:00PM
1:00—4:00PM
Thu
8:00AM—12:00PM
1:00—4:00PM
Fri
8:00AM—12:00PM
1:00—4:00PM
Sat
Closed
- Information
- Are you the owner?
- Get access
- Get a widget
- Report an error
How Nicelocal works for Business
Customers search for services online and find Nicelocal
They choose the company with the richest profile
They make a call and book a service with that company
Free trial for 14 days
Reviews about Quest Diagnostics Christianburg
2.3
/ 14 reviews and9 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
Write a review
Edit your review
Sort by:
Abby W.
August 1, 2022, 8:19 pm
One oftheir divers almost T-boned and crashed into mycar while Iwas driving ona round about indowntown Blacksburg today. Myvehicle had the right ofway and aswe were driving they flew out infront ofus and nearly caused usto hit them.
00
Reply
Jan D.
February 17, 2022, 12:58 am
My husband and Ihave been here several times.
Always had courteous and professional service.00
Reply
Lisa W.
February 9, 2022, 6:20 pm
Went indidn’t have amask she said They didn’t provide mask for people that come into the business that’s ridiculous
00
Reply
Drew C.
October 26, 2021, 9:28 pm
It has been multiple weeks since Ihave gotten atest. They were meant tosend the results tomy doctors soi can get aprescription which ran out about aweekago. Ihave tried tocontact them multiple times toask about myresults but they have refused topick upthe phone nor have they called meback.
00
Reply
Stefan I.
September 14, 2021, 11:02 pm
The sign says they are open 1—4PM. However, Iwas there 1—230PM noone showedup, and the door was closed. When Itried calling them, noone was picking upthe phone. There were atleast 10people while Iwas there waiting. Very unprofessional.
00
Reply
Mark E.
September 14, 2021, 10:18 pm
Scheduled appointment and noone was there, door locked, and nobody answering the phone. Ontop ofthat Iwasn't given anemail orcall notifying methat they had cancelled myappointment.
00
Reply
Devin C.
September 14, 2021, 9:06 pm
My wife and child have been sitting outside ofthis office for 45minsnow. There isno one there and they had aappointment for 130pm. Everyone isstill outside and noone isanswering the door/phone. Calling other places totake mychild but will betaking tomanagement about this. This isthe worse business Ihave ever had topartakein.
00
Reply
Caroline C.
September 14, 2021, 8:07 pm
Where iseveryone? Every time Icome bywithin the service hours window noone ishere and the door islocked. I’m currently sitting here with three other customers waiting outside.
00
Reply
Jori O.
June 4, 2021, 10:05 pm
Of all ofthe Quest Diagnostics facilities I've had blood drawnat, the Christiansburg location isalways the friendliest, fastest (I've never waited for more than 5minutes!), and the best atcoaxing myhiding veins out sothat they don't have todig around orpoke more than once.
00
Reply
Company's official reply
June 11, 2021, 7:35 pm
Thank you for sharing this feedback, Jori!
00
Reply
Jay O.
April 27, 2021, 12:57 am
Not even doing their jobs.
I made anappointment online atthe request ofmy nutritionist aweek ahead oftime. The test Ineeded required that Ifast for 12hours before the test. When Iarrived tothe appointment ontime Ihad towait until after awalk-in was seen. Once Iwas seen the technician told methat they couldn't give methe requested tests because Ididn't have asignature from the nutritionist. However, they told methat Icould goonline and order itmyself— without asignature
from the nutritionist.So, tosummarize: Made appointment online, went toappointment, was told atmy appointment that Ihad tomake anappointment online.
The technician probably just didn't want todo their job today. Complete waste ofmy time.
… – show00
Reply
Company's official reply
April 28, 2021, 11:25 pm
We apologize ifthis was your experience and thank you for taking the time tobring this toour attention. Wewill beforwarding this feedback toour leadership team inthe region for afollow-up with our staff.
00
Reply
Lauren
April 22, 2021, 7:07 pm
I was one ofthree patients and the only one wearing amask. When Iwas called back Igave mylab orders tothe technician, who said she needed togo look upthe codes. Once she left the room Icould hear her discussing how many orders there were with another person and saying she “didn't know what todo with them.” The second person agreed and instructed her tosend meto ahospital instead. Then the first came back and told meshe couldn't domy labs because they were “out oftubes”. ️
I d
rove toRoanoke and the Quest location there was able tocomplete mylabs without issue. They confirmed that myorders were neither difficult nor excessive.… – show00
Reply
Company's official reply
April 26, 2021, 10:53 pm
We apologize ifthis was your experience, Lauren, and thank you for bringing this toour attention. Wewill beforwarding this feedback toour leadership team inthe region for afollow-up with our staff.
00
Reply
Parker H.
February 23, 2021, 12:02 am
I had avery good experience atQuest inChristiansburg. Iarrived 10minutes early, and Iwas out before the actual time for myappointment. Everything was clean and professional.
00
Reply
Company's official reply
February 23, 2021, 6:30 pm
Thank you for sharing this feedback, Parker!
00
Reply
Zip C.
January 23, 2021, 12:10 am
Had lab work done. There was aproblem with the paperwork Ibrought inso they needed toget asignature from the doctor. They had aproblem gettingit, and rather than contact meabout itso Icould try toresolve itthey simply tossed out the results, leaving meneeding toget the work redone. Very frustrating.
00
Reply
Company's official reply
January 25, 2021, 7:46 pm
We apologize ifthis was your experience and thank you for taking the time toalert usto this. Wewill beforwarding this feedback toour leadership team inthe region for afollow-up with our staff.
00
Reply
Joy F.
December 30, 2020, 6:54 pm
Not sure ifthis applies tothe local Quest Diagnostics, however, calling the customer service number has been the worst customer service experience Ihaave ever received. I've had tocall atleast 5times with the long wait time and Istill don't know iftheir error inthe billing has been fixed. This shouldn't have been myproblem tofix inthe first place ifmy insurance was properly communicated with. Even after Isent them the insurance coverage statements, Istill haven't heard back. I'm apatient person, but they seriously need tofix this, it's honestly ridiculous.… – show
00
Reply
Company's official reply
December 31, 2020, 5:38 pm
Hi Joy- Weapologize for any frustration orinconvenience this may have caused and thank you for bringing this toour attention. Please contact our Customer Service team at1-866-697-8378sowe can address any concerns directly.
00
Reply
We couldn't find any reviews.
Try other search terms
The information on this page is for informational purposes only, and does not substitute medical advice. Consult your healthcare provider!
Average rating- 2.3based on14 reviews and9 ratings
- Christiansburg
- Medical centers in Christiansburg
- Quest Diagnostics Christianburg
