Mobile Car Wash Business Plan [Sample Template]

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Are you about starting a mobile car wash business? If YES, here is a complete sample mobile car wash business plan template & feasibility study you can use for FREE.

Okay, so we have considered all the requirements for starting a mobile car wash business. We also took it further byanalyzing and drafting a sample mobile car wash marketing plan template backed up by actionable guerrilla marketing ideas for mobile car wash businesses.

Why Start a Mobile Car Wash Business?

Setting up a mobile car wash business could be a fun, profitable and an interesting business for someone with business perseverance and smartness. With the right location, top-notch service and good marketing, you can serve large customers who require their cars to be washed quickly and efficiently, for an affordable price.

However, starting up a mobile car wash business also needs a significant investment capital, solid planning, and concentration to detail in order to keep your business profitable. A mobile car wash is where the business owner travels in a specially equipped vehicle to the auto’s location.

Mobile auto car wash eliminates the need for a physical business location, therefore limiting start-up costs considerably. Start a mobile car detailing business with inexpensive supplies and tools and grow as needs arise.

As a mobile detailer, you will perform jobs in customer parking lots, driveways and garages, giving you the advantage of visibility for marketing purposes. The downside includes not being able to work outdoors in inclement weather and the limitations of having to travel with all necessary tools and supplies, including large quantities of water.

Just like any other business, the demand for mobile car wash services usually declined during recession period / economic downturn and this is due to the declining household spending on cleaning services and reduced demand from business clients.

As the economy grows, and income increases, there will be corresponding increase in the demand for cleaning related services such as mobile car wash services. Here is a sample mobile carwash business that you can use to draw up your own business plan;

RELATED Car Wash Business Plan [Sample Template]

A Sample Mobile Car Wash Business Plan Template

1. Industry Overview

In the united states of America and even all over the world, the car wash and auto detailing industry of which mobile car wash business is a subset of is regarded as one of the industries that accommodates more of unskilled workers than skilled worker.

Simply because some of the basic services offered by car wash companies revolves around cleaning, washing, and waxing services for automobiles (cars, trucks, vans, and trailers et al).

In the car wash industry, you will also find customized services such as full- and self-service car wash services, as well as truck and bus washes and vehicle detailing services. The industry is open to both small entrepreneurs (neighborhood car wash) and big time investors (Mr. Clean Car Wash owned by Procter & Gamble)

Establishment in the car wash and auto detailing industry especially those who run mobile car wash business are known to basically clean, wash and wax automotive vehicles, such as passenger cars, trucks, vans and trailers in any location as demanded by their customers.

It could in their houses, offices or public facility et al. This industry also includes self-service car wash establishments. The mobile Car Wash and Auto Detailing industry does not include companies that predominantly change motor oil or provide automotive repair and maintenance services.

Household customers account for the largest share of car wash & detailing industry revenue at approximately 76%. Car Wash & Detailing household customers are broadly defined as consumers that have a driver’s license, own a car, and are older than 16 years of age.

This demographic is further segmented by income brackets, with households in the highest division representing the greatest demand for car wash & detailing services. Business customers contribute 22% of industry revenue. Revenue from this segment is largely derived from servicing delivery vans and taxi cabs.

This segment includes businesses that depend on motor vehicles for the daily running of the company, as well as taxi and rental car companies, and truck businesses — many of whom cannot afford in-house repair and maintenance shops.

“Particularly independent companies that do not have the option of in-house repairs, Slower economic activity during the recession led to fewer businesses using vehicles to conduct trade, however a resumption of economic growth since 2010, has seen this segment strengthen.

Government customers comprise approximately 2% of the car wash & detailing industry revenue. This segment includes federal, state, and local government organizations.

The Car Wash and Auto Detailing industry of which mobile car wash business belongs to is indeed a growing industry and pretty much thriving in all the parts of the world especially in developed countries such as United States of America, Canada, United Kingdom, Germany, Australia and Italy et al. As a matter of fact, there are no companies with a leading market share in the industry.

Statistics has it that in the United States of America alone, there are about 61,332 licensed and registered car wash businesses responsible for employing about 194,594 employees and the industry rakes in a whooping sum of $9bn annually with an annual growth rate projected at 2.7 percent.

Over and above, mobile car wash and auto detailing businesses all over the world are still enjoying good patronage particularly if they are well positioned and if they know how to reach out to their target market (businesses (transport companies and haulage companies et al), government and household et al).

2. Executive Summary

The name of our company is Crispy™ Mobile Car Wash and Auto Detailing Company. We are a registered and standard mobile car wash and auto detailing business that is incorporated under the law of the United States of America.

Although our core business is mobile car washing, but we will secure a small office facility in a densely populated business district in the heart of Atlanta – Georgia, U.S. We are strategically positioned in between a residential center and an industrial hub and we are set to services the whole of the community both corporate clients and individual clients alike.

3. Our Products and Services

Crispy™ Mobile Car Wash and Auto Detailing Company is a standard and well – equipped mobile car wash and auto detailing company that offers a wide range of services that revolves around the car wash and auto detailing industry and other complementary services.

We intend giving our customers every reason to always hire our services which is why we have customized our services. Basically, our services will involve us going out to services of clients’ needs. These are the services we will offer as a mobile car wash and auto detailing company;

Mobile Automotive detailing services (i.e. cleaning, polishing)
Mobile Automotive washing and polishing
Car detailers
Car washes
Mobile car and truck washes
Self-service car washes
Truck and bus washes
Other complimentary services

4. Our Mission and Vision Statement

Our Vision is to become the number one mobile car wash and auto detailing company in the whole of Atlanta – Georgia with active presence in major cities in the United States of America and Canada.
Our mission as a mobile car wash and auto detailing company is to develop a highly successful, profitable all round mobile car wash and auto detailing business which provides quality services in our community and to become a standard for an ideal mobile car wash and auto detailing business not only in the State of Georgia but also throughout the United States of America and Canada where we intend selling our franchise.

Our Business Structure

We are quite aware that the success of any business lies in the foundation on which the business is built on, which is why we have decided to build our mobile car wash and auto detailing company on the right business foundation.

As a matter of fact, we are set out to build a mobile car wash and auto detailing business that will be a standard for the mobile car wash and auto detailing line of business in the United States of America and Canada. We want to build a business of dedicated workforce who will go all the way to ensure that our customers are satisfied and they get value for their money.

In other to achieve this, we aware that it takes a business with the right employees and structure to achieve all what we have set to achieve, which is why will be putting structures and processes in place that will help us deliver excellent services and run the business on auto pilot.

The success of our mobile car wash and auto detailing business will be anchored on the team not on any individual. With the wide range of our service offerings, we are only expected to employ more than it is required to run a conventional mobile car wash business.

Definitely, we will have various employees to man the various services offering of Crispy™ Mobile Car Wash and Auto Detailing Company. Crispy™ Mobile Car Wash and Auto Detailing Company will employ professionals and skilled people to occupy the following position;

Manager (Owner)
Accountant / Cashier
Marketing and Sales Executive
Client Service Executive
Field Workers (Mobile Car Washer and Auto Detailers (6)
Truck / Van` Driver

5. Job Roles and Responsibilities

Manager (Owner):

Responsible for providing direction for the business
Creating, communicating, and implementing the organization’s vision, mission, and overall direction – i.e. leading the development and implementation of the overall organization’s strategy.
Responsible for fixing prices and signing business deals and payment of salaries
Responsible for signing checks and documents on behalf of the company
Evaluates the success of the organization
Responsible for managing the daily activities in the organization
Ensure that the facility is in tip top shape and conducive enough to welcome customers
Prepares budget and reports for the organization
Defining job positions for recruitment and managing interviewing process
Carries out staff induction for new team members
Responsible for overseeing the smooth running of HR and administrative tasks for the organization
Design job descriptions with KPI to drive performance management for all employees
Regularly hold meetings with key stakeholders (clients and member of the board) to review the effectiveness of the business Policies, Procedures and Processes
Maintains office supplies by checking stocks; placing and expediting orders; evaluating new products.
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs.
Defines job positions for recruitment and managing interviewing process
Carries out staff induction for new team members
Responsible for training, evaluation and assessment of employees
Oversee the smooth running of the daily activities of organization.

Marketing and Sales Executive

Identifies, prioritizes, and reaches out to new clients, and business opportunities et al
Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
Writing winning proposal documents, negotiate fees and rates in line with organizations’ policy
Responsible for handling business research, market surveys and feasibility studies for clients
Responsible for supervising implementation, advocate for the customer’s needs, and communicate with clients
Develops, executes and evaluates new plans for expanding increase sales
Documents all customer contact and information
Represents Crispy™ Mobile Car Wash and Auto Detailing Company in strategic meetings
Helps to increase sales and growth for Crispy™ Mobile Car Wash and Auto Detailing Company.

Accountant / Cashier

Responsible for preparing financial reports, budgets, and financial statements for the organization
Provides managements with financial analyses, development budgets, and accounting reports; analyzes financial feasibility for the most complex proposed projects; conducts market research to forecast trends and business conditions.
Responsible for financial forecasting and risks analysis.
Performs cash management, general ledger accounting, and financial reporting for the organization
Responsible for developing and managing financial systems and policies
Responsible for administering payrolls
Ensures compliance with taxation legislation
Handles all financial transactions for Crispy™ Mobile Car Wash and Auto Detailing Company Serves as internal auditor for Crispy™ Mobile Car Wash and Auto Detailing Company

Client Service Executive

Welcomes clients and visitors by greeting them in person or on the telephone; answering or directing inquiries.
Ensures that all contacts with clients (e-mail, walk-In center, SMS or phone) provides the client with a personalized customer service experience of the highest level
Through interaction with clients on the phone, uses every opportunity to build client’s interest in the company’s products and services
Manages administrative duties assigned by the manager in an effective and timely manner
Consistently stays abreast of any new information on the organizations’ products and, promotional campaigns etc. to ensure accurate and helpful information is supplied to clients when they make enquiries

Cleaners / Pressure Machine Operators (6):

Responsible for handling core services offering that revolves around mobile Automotive detailing services (i.e. cleaning, polishing) automotive washing and polishing, Car detailers, Car washes Mobile car and truck washes et al.
Clean up after customers and clean work area.
Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
Ensure that toiletries and supplies don’t run out of stock
Handle any other duty as assigned by the manager,

Truck / Van Driver:

Responsible for transporting equipment, supplies and workers to project site
Run errand for the organization
Handle any other duty as assigned by the manager.

6. SWOT Analysis

We know the importance of identifying our strengths and weaknesses, and this is why we have hired an expert to help us in identify them. The Mobile car wash and auto detailing business is one of the many businesses that can easily generate sales with little stress as long as they are well positioned and equipped to carry out their services.

We are building a standard mobile car wash and auto detailing business with variety of services which is why we have decided to subject our business idea (company) to SWOT Analysis.

Ordinarily we can successfully run a normal mobile car wash and auto detailing business without the stress of going through the required protocol of setting up a new business including writing a detailed business plan, but because of the nature of the kind of mobile car wash and auto detailing business we want to establish, we don’t have any option other than to follow due process.

We hired the services of Mr. Coleman Carrington, an HR and Business consultant with bias in startups to help us conduct SWOT analysis for our company and he did a pretty job for us. Here is a of the result we got from the SWOT analysis that was conducted on behalf of Crispy™ Mobile Car Wash and Auto Detailing, Atlanta – Georgia;

Strength:

Crispy™ Mobile Car Wash and Auto Detailing is centrally located in a densely populated industrial and residential estate in Atlanta – Georgia; our location is in fact one of our major strength.

We have a well – equipped state of the art mobile car wash equipment and tools and we are also one of the very few mobile car wash and auto detailing companies in the whole of Atlanta – Georgia that offers a wide range of services for both households and corporate clients.

7. MARKET ANALYSIS

Market Trends

The market for car wash is driven by the purchase of cars and the increase in consumers’ spending – in essence, as the general economy of a country grows, more people will buy cars and more people will patronize the services of car wash on a regular basis especially if their driving habits encourages them to do so.

Car wash business responds to the increase in household spending and also increase in the volume of cars in a particular area or city.

The trend of the market can be predicted without stress. The trend in the car wash industry is that most car wash companies in the bid to survive the recent global economic meltdown included additional services to their core service offerings.

Some car wash companies includes washing of rugs, selling of car accessories, running a bar, barbing saloon and even restaurant within the same premises if they have enough space. It is much easier for car wash companies to increase their revenues by diversifying as against increasing the scope of their market.

8. Our Target Market

Before choosing a location for our mobile car wash and auto detailing business, we conducted our feasibility studies and market survey and we were able to identify those who will benefit greatly from our service offerings. Basically those who will benefit from our service offering are households, transport companies, haulage companies and government agencies with fleet of cars / trucks et al.

They cut across different sectors of the economy. The demographic component of those who need the services of mobile car wash and auto detailing services spreads across the public sector, the organized private sector, and individuals from different strata of the society and from all walks of life.

Below is a list of the people and organizations that our mobile car wash and auto detailing services is designed for;

The public sector; government ministries, agencies and parastatals.
Organized private sector
Households
Corporate Executives
Business People
Car Dealership Shops
Government
Household
Taxi and car rental company
Transport Companies
Haulage Companies

Our Competitive Advantage

Mobile car wash and auto detailing business is an easy to set up business that does not require formal training to achieve; anybody can set a mobile car wash business if they have the required startup capital. It means that the possibility of mobile car wash business springing up in the location where our mobile car wash and auto detailing company is located is high.

We aware of this, which is why we decided to come up with a business concept that will position us to become the leader in Atlanta – Georgia.

Our competitive edge is that we are standard mobile car wash and auto detailing business that has loads of complimentary business offerings that can easily assist us in attracting car owners (customers) within the radius of our mobile car wash and auto detailing business operations.

We can confidently say that the location of our mobile car wash and auto detailing business will definitely count as a positive for us amongst any competitor that might start a car wash business in same location where ours is located.

For the time being, Crispy™ Mobile Car Wash and Auto Detailing has no real competitors that can match compete with the quality of services we offer and our business offerings et al. Our customer service will be customized to meet the needs of all our customers.

Lastly, all our employees will be well taken care of, and their welfare package will be among the best within our category (startups mobile car wash and auto detailing business and other related industrial cleaning businesses in the United States) in the industry.

It will enable them to be more than willing to build the business with us and help deliver our set goals and achieve all our business aims and objectives.

9. SALES AND MARKETING STRATEGY

Sources of Income

Crispy™ Mobile Car Wash and Auto Detailing Company is established with the aim of maximizing profits in the car wash and auto detailing industry and we are going to go all the way out to ensure that we do all it takes to attract both individual clients and corporate clients on a regular basis.

Crispy™ Mobile Car Wash and Auto Detailing Company will generate income by offering the following services;

Mobile Automotive detailing services (i.e. cleaning, polishing)
Mobile Automotive washing and polishing
Car detailers
Car washes
Mobile car and truck washes
Self-service car washes
Truck and bus washes
Other complimentary services

10. Sales Forecast

We are leaving no stone unturned when it comes to identifying the possible ways to bring in money to the company. One thing is certain; there would always be corporate organization and individual clients who would need the services of mobile car wash and auto detailing services.

We are well positioned to take on the available market in Atlanta – Georgia and we are quite optimistic that we will meet our set target of generating enough income / profits from the first six month of operations and grow our mobile car wash and auto detailing business and our clientele base.

We have been able to critically examine the mobile car wash and auto detailing market and we have analyzed our chances in the industry and we have been able to come up with the following sales forecast. The sales projection is based on information gathered on the field and some assumptions that are peculiar to similar startups in Atlanta – Georgia.

Below is the sales projection for Crispy™ Mobile Car Wash and Auto Detailing Company, it is based on the location of our business and of course the wide range of related services that we will be offering;

First Year-: $200,000
Second Year-: $450,000
Third Year-: $750,000

N.B: This projection is done based on what is obtainable in the car wash and auto detailing industry and with the assumption that there won’t be any major economic meltdown and there won’t be any major competitor offering same additional dance related services as we do within same location. Please note that the above projection might be lower and at the same time it might be higher.

Marketing Strategy and Sales Strategy

The marketing strategy for Crispy™ Mobile Car Wash and Auto Detailing is going to be driven basically by excellent customer service, honesty and quality service delivery.

We will ensure that we build a loyal customer base. We want to drive sales via the output of our jobs and via referral from our satisfied customers. We are quite aware of how satisfied customers drive business growth especially businesses like mobile car wash and auto detailing services.

Crispy™ Mobile Car Wash and Auto Detailing is a mobile car wash and auto detailing business that is strategically located and we are going to maximize the opportunities that is available which is why we spend more to locate the business in a location that will be visible and enable us to access our target market.

Our sales and marketing team will be recruited based on their vast experience in the industry and they will be trained on a regular basis so as to be well equipped to meet their targets and the overall goal of Crispy™ Mobile Car Wash and Auto Detailing

Our goal is to grow Crispy™ Mobile Car Wash and Auto Detailing to become the leading mobile car wash and auto detailing company in Atlanta – Georgia which is why we have mapped out strategy that will help us take advantage of the available market and grow to become a major force to reckon with in the car wash and auto detailing industry.

Crispy™ Mobile Car Wash and Auto Detailing is set to make use of the following marketing and sales strategies to attract clients;

Introduce our mobile car wash and auto detailing business by sending introductory letters alongside our brochure to corporate organizations, transport and logistics companies, households and key stake holders in Atlanta – Georgia.
Print out fliers and business cards and strategically drop them in offices, libraries, public facilities and train stations et al.
Use friends and family to spread word about our business
Post information about our company and the services we offer on bulletin boards in places like schools, libraries, and local coffee shops et al
Placing a small or classified advertisem*nt in the newspaper, or local publication about our company and the services we offer
Leverage on referral networks such as agencies that will attract clients who would need our customized services
Advertise our mobile car wash and auto detailing company in relevant magazines, newspapers, TV stations, and radio station.
Attend relevant expos, seminars, and business fairs et al to market our services
Engage in direct marketing approach
Encourage the use of Word of mouth marketing from loyal and satisfied students
Join local chambers of commerce and industry to market our services.

11. Publicity and Advertising Strategy

Crispy™ Mobile Car Wash and Auto Detailing Company is set to create a standard for mobile car wash and auto detailing business in Atlanta – Georgia and throughout the United States which is why we will go all the way to adopt and apply best practices to promote our business.

Good enough there is no hard and fast rule on how to advertise or promote a mobile car wash and auto detailing business. The challenge is that most mobile car wash and auto detailing companies do not have the required money to pump into publicity and advertising.

The cash they have will be reserved to take care of overhead and operational cost. We will ensure that we leverage on all conventional and non – conventional publicity and advertising technique to promote our mobile car wash and auto detailing business.

Here are the platforms we intend leveraging on to promote and advertise Crispy™ Mobile Car Wash and Auto Detailing Company;

Encourage our loyal customers to help us use Word of Mouth mode of advertisem*nt (referrals)
Advertise our mobile car wash and auto detailing business in relevant magazines, local newspaper, local TV stations and local radio station
Promote our business online via our official website
List our business on local directories (yellow pages)
Sponsor relevant community programs
Leverage on the internet and social media platforms like; Instagram, Facebook , twitter, et al to promote our brand
Install our Bill Boards on strategic locations in and around Georgia
Direct coupon mailing approach
Engage in road show from time to time in target communities
Distribute our fliers and handbills in target areas

12. Our Pricing Strategy

Our pricing system is going to be based on what is obtainable in the mobile car wash and auto detailing industry, we don’t intend to charge more (except for premium and customized services) and we don’t intend to charge less than our competitors are offering in Atlanta – Georgia.

Be that as it may, we have put plans in place to offer discount services once in a while and also to reward our loyal customers especially when they refer clients to us. The prices of our services will be same as what is obtainable in the open market.

Payment Options

At Crispy™ Mobile Car Wash and Auto Detailing Company, our payment policy will be all inclusive because we are quite aware that different clients would prefer different payment options as it suits them. Here are the payment options that we will make available to our clients;

Payment by via bank transfer
Payment via POS machine
Payment via online bank transfer
Payment via check
Payment via bank draft
Payment via mobile money
Payment with cash

In view of the above, we have chosen banking platforms that will help us achieve our plans with little or no itches.

13. Startup Expenditure (Budget)

We have been able to pull cash that will be enough for us to successfully launch a standard mobile car wash and auto detailing cleaning company in Atlanta – Georgia, US. These are the key areas where we will spend our start – up capital on;

The Total Fee for Registering the Business in Atlanta – Georgia – $750.
Legal expenses for obtaining licenses and permits – $1,500.
Marketing promotion expenses (2,000 flyers at $0.04 per copy) for the total amount of $3,580.
Cost for hiring Business Consultant – $2,000.
Insurance (general liability, workers’ compensation and property casualty) coverage at a total premium – $30,800.
Cost of accounting software, CRM software and Payroll Software – $3,000
Cost for leasing small office facility – $50,000.
Cost for facility remodeling – $10,000.
Other start-up expenses including stationery – $1000
Phone and utility deposits – $3,500
Operational cost for the first 3 months (salaries of employees, payments of bills et al) – $40,000
The cost for Start-up inventory – $15,000
Cost for store equipment (cash register, security, ventilation, signage) – $13,750
Cost for mobile car wash and auto detailing equipment (Carpet Extractor $350.00, Vacuum/Air Freshener $1,000.00, Steam Cleaner $6,000.00, Lights, Tank $400.00, Truck Bed $6,895.00 and Truck $18,455.00) – $15,000
The cost for the purchase of furniture and gadgets (Computers, Printers, Telephone, TVs, Credit card machine, POS, tables and chairs et al): $4,000.
The cost of Launching a Website: $600
Cost for the purchase of utility truck – $15,000
The cost for our grand opening party: $1,500
Miscellaneous: $10,000

We would need an estimate of $150,000 to successfully launch our mobile car wash and auto detailing business in Atlanta – Georgia, US.

Generating Funding / Startup Crispy™ Mobile Car Wash and Auto Detailing Company

Crispy™ Mobile Car Wash and Auto Detailing Company is a business that will be owned and managed by George Macfarlane and Family. They are the sole financial of the business which is why they decided to restrict the sourcing of the start – up capital for the business to just three major sources.

These are the areas we intend generating our start – up capital;

Generate part of the start – up capital from personal savings and sale of his stocks
Generate part of the start – up capital from friends and other extended family members
Generate a larger chunk of the startup capital from the bank (loan facility).

N.B: We have been able to generate about $50,000 (Personal savings $40,000 and soft loan from family members $10,000) and we are at the final stages of obtaining a loan facility of $100,000 from our bank. All the papers and document has been duly signed and submitted, the loan has been approved and any moment from now our account will be credited.

14. Sustainability and Expansion Strategy

Part of the plans we have in place to sustain Crispy™ Mobile Car Wash and Auto Detailing Company is to ensure that we continue to deliver quality services, improvise on how to do things faster and cheaper. We are not going to relent in providing conducive environment for our workers and also the required trainings that will help them deliver excellent services at all times.

From our findings, another factor that kills new business is financial leakages. In order to plug financial leakages, the management of Crispy™ Mobile Car Wash and Auto Detailing Company adopt the use of payment machine and accounting software to run the business.

We are quite aware that our customers are key component to the growth and survival of our business hence we are going to continuously engage them to give us ideas on how to serve them better. We will not waste time in adopting new technology, best practices and diversifying our services; expand our product and service offerings once the need arises.

Check List / Milestone

Business Name Availability Check:>Completed
Business Registration: Completed
Opening of Corporate Bank Accounts: Completed
Securing Point of Sales (POS) Machines: Completed
Opening Mobile Money Accounts: Completed
Opening Online Payment Platforms: Completed
Application and Obtaining Tax Payer’s ID: In Progress
Application for business license and permit: Completed
Purchase of Insurance for the Business: Completed
Acquiring facility and remodeling the facility: In Progress
Conducting Feasibility Studies: Completed
Generating capital from family members: Completed
Applications for Loan from the bank: In Progress
Writing of Business Plan: Completed
Drafting of Employee’s Handbook: Completed
Drafting of Contract Documents and other relevant Legal Documents: In Progress
Design of The Company’s Logo: Completed
Graphic Designs and Printing of Packaging Marketing / Promotional Materials: In Progress
Recruitment of employees: In Progress
Purchase of the Needed pressure washing machines and industrial cleaning equipment, electronic appliances, office appliances and bar accessories: In progress
Creating Official Website for the Company: Completed
Creating Awareness for the business both online and in the neighborhood: In Progress
Health and Safety and Fire Safety Arrangement (License): Secured
Opening party / launching party planning: In Progress
Establishing business relationship with vendors – suppliers of all our needed cleaning accessories and supplies et al: In Progress